Cat boarding

How to help a shy or anxious cat settle in at a cat hotel

Most cats settle in within a day or two. These simple steps — before, during and after the stay — help nervous cats feel safe sooner.

Catacure · 25 October 2026

Cats are creatures of habit, so a new place can feel unsettling at first. It is normal for a cat to hide, eat a little less or be quieter than usual on the first day. With some preparation, even shy cats usually relax quickly.

Before the stay

  • Get your cat used to the carrier. Leave it open at home for a week or two, with a soft blanket and a few treats inside, so it becomes a familiar, safe place rather than a sign of a trip.
  • Pack familiar smells. A small blanket, a worn T-shirt or a favourite toy from home helps your cat feel secure in a new room.
  • Bring its usual food. A sudden change of diet on top of a change of place can upset the tummy.
  • Tell the carers everything. How your cat likes to be stroked (or not), where it likes to hide, favourite games and treats, and anything that frightens it.

On check-in day

  • Feed a light meal a few hours before travelling to reduce car sickness.
  • Cover the carrier with a light cloth in the car to keep it calm and dark.
  • Keep goodbyes short and calm. Cats pick up on our mood.

During the stay

  • A hiding spot in the room is a good thing: cats feel safer when they can retreat.
  • Carers should approach slowly and let your cat come to them.
  • It is fine to ask for photo or video updates — they reassure you, and a good cat hotel is happy to send them.

When to worry

Tell the carers straight away (and ask them to call you) if your cat:

  • has not eaten for more than a day,
  • has not used the litter box for a day,
  • is vomiting repeatedly, has diarrhoea, or seems weak or in pain.

Cats should not go without food for long, so a good cat hotel will watch this closely and contact you and a vet if needed.

Back home

  • Give your cat a quiet room for the first few hours.
  • Offer water and a small meal; normal appetite usually returns quickly.
  • If you have other cats, let them sniff each other gradually — your cat may smell different after its stay.

Want to see where your cat would stay? Book a private cat hotel viewing at Catacure, or read how to prepare your cat for a cat hotel stay.